Return Materials Authorization Request Form

Please fill out this form to request a Return Materials Authorization (RMA).

Products to be returned for warranty coverage must be within the applicable warranty period and meet Amerex warranty requirements. Amerex will provide a return label for all returns that fall under the warranty policy. If the product is not covered by the Amerex warranty, 25% of the purchase price will be applied as a restocking charge and the customer will be responsible for return to the designated warehouse within 30 days.

Once the form is submitted, a member of our team will reach out to confirm details of the return and next steps. Please allow 1 to 3 business days for processing to begin.

Read our full Terms & Conditions

Fields marked with an asterisk (*) are required.

User Information

First Name *

Last Name *

Email *

Phone *

Company Name *

Account Number *

Reason For Return *

Return Summary / Notes (optional)

Sales Order, Purchase Order, or Invoice Number

Items

Amerex Item Number

Quantity Returning

Year of Manufacturing (FE Only)

Add Another

Are you requesting a replacement, or credit only *

Replacement Needed
Credit Only

Ship To Address For Replacement Order

Upload Photos

If damaged in transit, please include 2 photos.

Photo 1

Photo 2